TERME & VOORWAARDES – MEAT QUEEN SLAGTERY
1. ALGEMEEN
Hierdie Terme en Voorwaardes (“T&V’s”) geld vir alle bestellings wat geplaas word by Meat Queen Slagtery.
Deur ’n bestelling te plaas, stem u in om by hierdie T&V’s te hou.
Meat Queen Slagtery behou die reg voor om hierdie terme en voorwaardes enige tyd te wysig of op te dateer sonder vooraf kennisgewing.
2. BESTELLINGS & BETALING
- Alle bestellings moet ten minste een dag vooraf geplaas word.
- Bestellings word slegs verwerk sodra volle betaling ontvang is.
- Geen krediet word toegestaan nie – alle bestellings moet vooruit betaal word.
- Aanvaarde betaalmetodes: EFT, kaartbetalings en kontant (onderhewig aan bevestiging).
3. AFLEWERINGSBELEID
Aflewerings is slegs beskikbaar in die volgende areas:
📍 Hartswater
📍 Christiana
📍 Warrenton
📍 Jan Kempdorp (Elke dag)
📍 Vryburg
📍 Kuruman
📍 Kathu
📍 Olifantshoek
📍 Dibeng
📍 Postmasburg
📍 Barkly Wes
📍 Kimberley
📍 Wincerton
- Bestellings moet R400 of meer wees vir aflewering.
- ’n Afleweringsfooi is van toepassing op alle bestellings.
- Meat Queen Slagtery is nie aanspreeklik vir vertragings buite ons beheer nie (bv. beurtkrag, padsluitings, of verskaffervertraginge).
4. GEHALTE & PRODUKINLIGTING
- Alle produkte is vars en van hoë gehalte.
- Vleisgewigte en -groottes kan effens verskil van wat verwag is.
- Klante moet hul bestelling tydens aflewering of versameling inspekteer – enige klagtes moet binne 24 uur aangemeld word.
5. GEEN TERUGBETALINGS OF TERUGSENDINGS
- Weens gesondheids- en veiligheidsregulasies word geen terugbetalings of omruilings toegelaat nie.
- Enige probleme met ’n bestelling moet binne 24 uur aangemeld word met duidelike foto’s as bewys.
- Alle terugbetalings of vervangings is volgens die uitsluitlike diskresie van Meat Queen Slagtery.
6. BEPERKING VAN AANSPREEKLIKHEID
- Meat Queen Slagtery is nie verantwoordelik vir enige allergiese reaksies, kookprobleme of swak berging van produkte nadat dit afgelewer is nie.
- Ons aanvaar geen verantwoordelikheid vir verkeerde adresse verskaf deur die kliënt nie.
- Die kliënt is verantwoordelik om beskikbaar te wees tydens aflewering.
7. BESTELLINGVERANDERINGE & KANSELLASIES
- Bestellings kan slegs gekanselleer word as dit nog nie verwerk is nie.
- Sodra ’n bestelling gepak is, kan geen veranderinge, kansellasies of terugbetalings plaasvind nie.
8. TOEPASLIKE REG
Hierdie T&V’s word gereguleer deur Suid-Afrikaanse Verbruikersbeskermingswette en die Wet op Elektroniese Kommunikasie en Transaksies (ECTA), 2002.
Enige dispute sal onderhewig wees aan die jurisdiksie van Suid-Afrikaanse howe.
9. KONTAKBESONDERHEDE
📍 Meat Queen Slagtery – 4 Van Blerkstraat, Jan Kempdorp, NC, 8550
📞 Kontak: 082 770 8516
📧 E-pos: [email protected]
Deur ’n bestelling te plaas, erken en stem u in tot hierdie Terme & Voorwaardes.
TERMS & CONDITIONS – MEAT QUEEN BUTCHERY
1. GENERAL
These Terms and Conditions ("T&Cs") apply to all orders placed with Meat Queen Butchery.
By placing an order, you agree to comply with these T&Cs.
Meat Queen Butchery reserves the right to update or modify these terms at any time without prior notice.
2. ORDERING & PAYMENT
- All orders must be placed at least one day in advance.
- Orders are only processed once full payment has been received.
- No credit is given – all orders must be paid in full before processing.
- Accepted payment methods: EFT, card payments, and cash (subject to confirmation).
3. DELIVERY POLICY
Delivery is available only in the following areas:
📍 Hartswater
📍 Christiana
📍 Warrenton
📍 Jan Kempdorp (Every day)
📍 Vryburg
📍 Kuruman
📍 Kathu
📍 Olifantshoek
📍 Dibeng
📍 Postmasburg
📍 Barkly West
📍 Kimberley
📍 Wincerton
- Orders must be R400 or more to qualify for delivery.
- A delivery fee applies to all orders.
- Meat Queen Butchery is not responsible for delays due to unforeseen circumstances (e.g., load shedding, road closures, or supplier delays).
4. QUALITY & PRODUCT INFORMATION
- All products are fresh and carefully selected to meet high standards.
- Due to natural variations in meat, sizes, weights, and appearances may vary slightly.
- Customers must inspect products on delivery or collection – complaints must be reported within 24 hours of receipt.
5. NO REFUNDS OR RETURNS
- Due to health and safety regulations, no returns or refunds are allowed on perishable goods.
- If there is an issue with your order, contact us within 24 hours with clear photos as proof.
- Refunds or replacements are at the sole discretion of Meat Queen Butchery.
6. LIMITATION OF LIABILITY
- Meat Queen Butchery is not responsible for any allergic reactions, cooking outcomes, or improper storage of meat products once delivered.
- We do not accept liability for incorrect addresses provided by the customer.
- The customer assumes responsibility for ensuring they are available at the time of delivery.
7. CHANGES TO ORDERS & CANCELLATIONS
- Orders can be cancelled only if they have not yet been processed.
- Once an order has been packed, no changes, cancellations, or refunds will be allowed.
8. GOVERNING LAW
These Terms & Conditions are governed by South African Consumer Protection Laws and the Electronic Communications and Transactions Act (ECTA), 2002.
Any disputes shall be resolved under the jurisdiction of South African courts.
9. CONTACT DETAILS
📍 Meat Queen Butchery – 4 Van Blerk Street, Jan Kempdorp, NC, 8550
📞 Contact: 082 770 8516
📧 Email: [email protected]
By placing an order, you acknowledge and agree to these Terms & Conditions.
